Total Telesales Workshop
This one-day course is designed to cover all the elements of telephone selling from cold calling, capitalizing on the incoming call, dealing with complaints and winning appointments. It includes planning to succeed, assertiveness, getting past ‘the gatekeeper’ and the steps of a sale that lead to success
A highly interactive course designed to give delegates the tools required to achieve their objectives when selling on the telephone.
Whether the delegates are new recruits or experienced sales people, this course will improve performance in order to increase sales.
Steve Bracey, the course leader for this event, has a wealth of commercial experience delivers a range of business practice courses on behalf of the Chamber in an enthusiastic and down-to-earth style.
Lunch and refreshments included.
There is a 10% discount for booking 3 delegates or more.
