Chesterfield News


Local home care company receives recommendation-based award

Following on from their recent Outstanding rating from the Care Quality Commission (CQC), a Chesterfield-based care company has now been honoured with a top regional award due to receiving many glowing recommendations from clients and their families.

Chesterfield Champions Home Instead Senior Care specialises in providing at-home care to older people, and has been named as one of the 20 most recommended providers in the Home Care Awards 2019.

Stephanie Metham, Co-Owner of Home Instead Senior Care, said: “Here at Home Instead Chesterfield we are very proud to have been recognised as one of the Top 20 Home Care Providers in the East Midlands. We are always striving to provide the best care possible and our excellent team of caregivers are so attentive and caring. The client’s dignity is respected at all times and each caregiver will always go the extra mile for their client. A big well done to all the team.”

homecare.co.uk is the Trip Advisor of the home-care industry. The independent review site lists all registered UK home-care providers and publishes verified pieces of independent feedback, submitted by the public. Over 10,000 people post reviews to the site each year and this is the third year that Home Instead Senior Care has placed in a top spot.

The exceptional reviews covered multiple areas, including staff, care/support, management, ‘treated with dignity’, value for money and overall standard. Across the board, reviewers displayed high levels of confidence in the company and it achieved an enviable overall rating of 9.8 out of 10.

One of the reviews of Home Instead reads: “Cannot praise highly enough, from the carers through to the office staff and management, they have done a superb job in matching carers to my partner, could not be better.”

Home Instead takes a unique, person-centred approach to home care, which benefits both clients and the team. Clients are supported to live as independently as possible, by caregivers that they come to know well and who visit for a minimum of an hour at a time.

Amanda Hopkins, reviews manager of homecare.co.uk, commented: “Good quality home care is essential as it enables people to stay living in their own homes and retain their independence, with their home care worker often becoming their friend and companion as well as their lifeline to the outside world. Home Instead Senior Care Chesterfield has shown that it provides high-quality care and we would like to congratulate it on being one of the top home care providers in the East Midlands!”

Home Instead provides a range of services including meal preparation, housekeeping, personal care and companionship. There are roles currently available for caregivers of all ages and backgrounds, who share a passion for care.

For more information about the services of Home Instead, or for a list of current vacancies, visit https://www.homeinstead.co.uk/chesterfield.

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