Airline staff assist Chesterfield Royal Hospital as VIP Wellness Lounge takes off
A brand new VIP lounge has been launched at Chesterfield Royal Hospital to improve the wellbeing offer for staff, with the help of airline or aviation staff who are currently furloughed, grounded or made redundant due to the pandemic.
The crews used their exceptional customer service skills and expertise to provide the hospital staff with a little bit of respite, as well as an opportunity to chat and share experiences.
The initiative, known as ‘Project Wingman’ got off to a flying start with 70 of staff swapping their boarding passes for a well-deserved break, along with a cuppa and biscuits.
Part of the Wingman team at the Royal Charlotte Turner, First Officer (TUI) says: “I normally work as a Senior First Officer at TUI – so I fly the Boeing 737’s out of Doncaster on the short haul flights. Usually I’m there and back in one day. I really miss it and can’t wait to get back!
“I saw Project Wingman advertised and I thought it was so lovely. NHS workers do such an incredible job and have been working throughout – everyone must be absolutely shattered, having long shifts in a tough environment. We work in an environment that’s really lovely and where we are trying to get people to come on holiday and make you feel amazing. We can’t do that at the moment so we’d like to give it back by bringing it in to Chesterfield Royal Hospital”
Chesterfield Royal Hospital’s Workforce Health & Wellbeing Lead, Andy Picked said: Project wingman is an innovative initiative ran by airline crew, pilots and aviation sector staff to provide a decompression space for NHS Staff away from the challenges of the work environment – especially important during a pandemic.
“Project wingman has contributed to a comprehensive staff health and wellbeing support programme already in place at Chesterfield Royal Hospital and provided an opportunity for staff and airline crew to share a conversation over a drink and a few treats in line with social distancing and covid rules.
“It has been an absolute pleasure working with these professional who have volunteered their time to run their first class refreshment lounges. The Chesterfield Royal Hospital Charity funded the refreshments and logistics of the intiative.”
Chesterfield Royal Hospital supports the marketing and economic growth of the town through Chesterfield Champions, a network of over 180 organisations across Chesterfield and North Derbyshire.