east midlands chamber

Optimism over ‘green shoots of recovery’ in 2023, says East Midlands Chamber study

The East Midlands economy has suffered a series of knocks throughout the year, with cost pressures hitting businesses hard – but there are hopes for a more optimistic outlook in 2023.

This is the verdict of East Midlands Chamber after its latest research, which showed a decline in customer demand for products and services, investment intentions and recruitment prospects – yet a slight upturn in business confidence for the year ahead.

As part of its Quarterly Economic Survey (QES), which is delivered in partnership with the University of Leicester School of Business and gauges the health of the region’s economy, the Chamber produces a State of the Economy Index to provide an “at a glance” picture showing the direction of travel for the local economy based on aggregated indicators.

It has trended downwards every quarter since the start of the year to reach its lowest level since the end of 2020 – a period of local Covid-19 restrictions and the beginning of a second national lockdown – but underlying data in the Q4 2022 survey offers room for optimism.

East Midlands Chamber director of policy and external affairs Chris Hobson said: “2022 has been a difficult year economically, with a series of events negatively impacting activity and sentiment – some out of our control and others self-inflicted.

“Domestic demand and international activity has softened slightly as the year has gone on, with cashflow deteriorating and investment intentions down.

“Recruitment difficulties have been the perennial issue, with this final set of data suggesting a drop-off in businesses seeking to grow their workforce.

“However, within that data lies a multitude of experiences, not all negative, and some signs for positivity as we enter 2023.

“Although business confidence – which affects tangible decisions like investment – has dropped significantly from where it was at the start of the year amid the war in Ukraine, political stability and policy flip-flops, there has been a small rise in optimism over profitability and turnover prospects during the final quarter of the year due to a more consistent approach to policy.

“While the gradual slowdown in demand has created capacity within the economy – opening the pressure valve on prices that has been one of the inflationary drivers – there are also signs that other drivers of inflation are starting to soften.”

Key findings from the Quarterly Economic Survey Q4 2022 for the East Midlands*, which was conducted between 7 November and 1 December 2022, included:

  • UK sales stagnated between the third and fourth quarters of the year, with UK advanced orders down by 9%
  • Overseas sales were up by 5% quarter on quarter but advanced orders decreased by 2%
  • The proportion of businesses that added to their headcount in the past three months fell by 8% compared to the previous quarter, while there was a similar decline in firms expecting to recruit new staff in the next three months
  • A net 57% of businesses expect they will be forced to raise prices as they grapple with rising costs for energy, interest rates, people, raw materials and fuel – although this is down from 62% and 58% in the previous two quarters
  • A net 17% of firms reported a decrease in cashflow, marking a 3% rise in the proportion of companies affected
  • A lack of room at the margins means investment intentions continue to trend downwards – falling by 6% quarter-on-quarter for plant and machinery, and 8% for training
  • After nosediving in recent months, business confidence in the prospects of profitability improvements rose 10% compared to the previous quarter, although optimism over improved turnover was down by 1%.

Chris added: “To turn these green shoots into real economic growth in 2023, it is essential that policymakers work with businesses to support them in their growth aspirations.

“Our Business Manifesto for Growth, launched at Westminster in November, provides a blueprint for this.

“While there is no one silver bullet, an immediate action Government could take is to better incentivise business investment in equipment and training, reducing inflationary pressures by both creating further capacity and softening the impact of high staff costs.

“Policy and geopolitical events aside, the biggest thing businesses will be hoping for in 2023 is a bit of calmness and consistency from those taking decisions on the direction of the UK economy – along with meaningful engagement with those businesses that will ultimately deliver the growth to ensure any recession is not just shallow, but short.”

The results will be discussed at the Chamber’s Annual State of the Economy Review on Friday (16 December), held in partnership with the University of Leicester, Geldards and emh group at Memorial House, in Coalville.

Professor Mohamed Shaban, associate dean for business and civic engagement at the University of Leicester School of Business, said there was support available for businesses affected by the economic climate.

He added: “We are proud of our long heritage providing research-informed knowledge exchange to businesses in the East Midlands and beyond through degrees, management development courses such as Help to Grow: Management, business support services, internships, placements, consultancy, knowledge transfer partnerships and contract research.

“Our academics thrive on solving business problems with world-changing research and innovative solutions providing real-world impact.”

To read the full Quarterly Economic Survey report for Q4 2022, click here.

East Midlands Chamber supports the marketing and economic growth of the town through Chesterfield Champions, a network of over 200 organisations across Chesterfield and North Derbyshire.

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Midlands Energy Summit shines spotlight on region’s opportunity to become ‘famous’ in future energy agenda

The East Midlands needs to determine which part of the future energy agenda it wants to lead if it is to attract overseas investors, an audience of business leaders heard at a conference.

Speakers at the Midlands Energy Summit, held by East Midlands Chamber in partnership with the University of Nottingham at the Hilton East Midlands Airport hotel today (1 December), emphasised the importance of the region having a clear focus when it comes to prioritising various energy strands.

Nora Senior, chair of the East Midlands Freeport, said becoming “famous” for an aspect of the green economy will help to establish clusters of businesses to accelerate innovation and create new jobs, while demonstrating a local commitment to achieving net zero will help to attract inward investment.

Many of the solutions will come from academic research and the University of Nottingham’s vice-chancellor Professor Shearer West CBE, as well as Sustainable Hydrogen Centre for Doctoral Training director Professor Gavin Walker, showcased some of its work in the areas of transport and mobility, energy generation and management, and communities and the built environment.

East Midlands Chamber director of policy and external affairs Chris Hobson said: “With our industrial heritage, world-class research in our universities, central location and the UK’s busiest cargo airport, our region has all the raw ingredients required to be a national and international leader in the net zero economy.

“This is why we are calling the East Midlands a Centre of Trading Excellence in our new Business Manifesto for Growth, which was launched in Westminster last week and calls for Government ‘to back the East Midlands to back the UK’.

“We believe there is plenty to get behind here but there is also a lot for us to think about as a region. The East Midlands Freeport offers a fantastic opportunity to create a name for ourselves on a global stage but as we heard during the Midlands Energy Summit, we need to consider what the focus should be – whether it’s in hydrogen, battery production or aerospace, for example.

“It’s also important that as a region, we demonstrate a commitment to growing our competitiveness in the right way as this is what investors across the world want to see when they decide where to throw their backing.

“More broadly, energy security is a hot topic for many organisations as our research tells us the number one concern for businesses right now is rising energy costs, which is also the main driver of inflation.

“Businesses are eager to work in partnership with Government and the energy industry to develop a long-term energy strategy that gives them certainty about security of supply and minimises costs, which will enable firms to get on with doing what they do best in creating wealth and opportunities locally.”

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East Midlands Chamber launches Business Manifesto for Growth to develop region as a ‘Centre of Trading Excellence’

“Back the East Midlands to back the UK” is the opportunity being put to politicians today (Thursday 24 November) by East Midlands Chamber as it launches a blueprint for economic growth in this region and beyond.

Delegates from the chamber of commerce for Derbyshire, Nottinghamshire and Leicestershire, along with local businesses and MPs, visited Parliament to unveil the 12-page document, titled A Centre of Trading Excellence: A Business Manifesto for Growth in the East Midlands and Beyond.

It includes “The Big Opportunity” to further develop the East Midlands as a “Centre of Trading Excellence”, which reflects the region’s key assets in its industrial heritage, leading-edge universities, central location, and the country’s largest pure freight airport.

The Chamber, which represents more than 4,000 businesses, also calls on policymakers to “get the basics right” by outlining what businesses need now to succeed and take advantage of emerging opportunities via a series of key policy asks, covering people, taxation and regulation, and connectivity.

It then urges Government to “grow our competitiveness the right way” by doubling down efforts on net zero and the wider environmental, social and governance (ESG) agenda.

East Midlands Chamber chief executive Scott Knowles said: “We’ve long spoken about our region being a place that’s great for making things, moving things and innovating in how we do this.

“These strengths really came to the fore during the pandemic and shone a spotlight on our region being a Centre of Trading Excellence, which is about businesses wanting to trade more, trade differently, trade with new partners, and trade in a way that is cleaner and more effective.

“The former Bank of England governor Mark Carney once remarked on how the East Midlands is a bellwether of the UK’s economic health, as we proportionately have more manufacturing businesses and jobs than other regions but we’re not overly reliant on any single sector.

“In many ways, we are a microcosm of the national economy outside London, so our message to Government is if you want a blueprint for what a successful economy looks like, then the key components exist in the East Midlands.

“Creating a policy environment that helps businesses here to succeed can be replicated elsewhere, which ultimately spurs more trade that boosts the national economy, creates more jobs and improves people’s life outcomes. This is why we call on the Government to back the East Midlands to back the UK.”

By responding to a string of policy asks, the Chamber says Government can “establish a formula that will help to deliver on key goals to level up, reboot the economy and boost post-Brexit growth in global trade”. The manifesto covers three key pillars:

  1. The Big Opportunity: Develop the East Midlands as a Centre of Trading Excellence by focusing on the ‘four Is’:
    1. Incentivise longer-term private sector investment at more generous levels
    2. Support greater levels of innovation through enhanced R&D packages and easier links into universities
    3. Improve infrastructure by raising the current level of public investment in the region to parity with the national average
    4. Cut red tape and reduce barriers to international trade, increasing incentives for those looking to grow their international presence or enter new markets for the first time
  2. Getting the basics right: Provide the levers to drive growth via the cultivation of a wider business ecosystem geared around supporting success, which should:
    1. Focus on incentives to invest in people
    2. Support certainty for businesses by developing a long-term approach to business taxation and regulation
    3. Ensure businesses and communities are digitally and physically connected locally and with the wider world
  3. Growing our competitiveness the right way: Now is not the time to go back on the commitments we have made as a country to sustainability and the net zero agenda. The Chamber, whose research shows ESG is rising up the agenda for businesses, says long-term planning allows businesses to grow sustainably and create opportunities for the UK to be world leaders in the products and processes that will drive global growth for decades to come.

A previous Business Manifesto for Growth published by East Midlands Chamber in 2018, titled Delivering A Great Future, called for a dedicated delivery vehicle to create a zone of ultra-high growth in logistics and advanced manufacturing hinged around East Midlands Airport and a linked free trade zone.

This set the wheels in motion for what would eventually lead to the East Midlands Freeport and East Midlands Development Company being established.

A Centre of Trading Excellence aims to maximise the impact of these initiatives while reinforcing the typical barriers to doing business and reiterating the importance of Britain fully committing to net zero.

After its launch at a special Westminster event – which featured speeches from Nottingham North MP Alex Norris and Broxtowe MP Darren Henry – the document will be used by the Chamber in policy discussions with MPs and Government officials to illustrate priorities of the region and its businesses.

The manifesto has received support from key businesses. East Midlands Airport’s managing director Steve Griffiths said: “East Midlands Airport is an engine of growth in its own right. Its role as an international gateway gives businesses in this region a competitive advantage when trading globally. As such, EMA has been the catalyst for much investment across the region in recent years.

“I’m delighted the Chamber is building on the gains already made and will help make the case to Government for increased recognition of the importance of our region and everything we have to offer the UK economy.”

David Williams chairman at East Midlands-based law firm Geldards, added: “The East Midlands region is renowned as an outstanding growth hub both for start-up businesses and established firms alike.

“As well as benefiting from transport links boosting connectivity to and from the region, the innovative development programme of regenerating brownfield sites is transforming our cities and wider region into a world-class arena to conduct business. It’s time for MPs to take note and recognise we are a region to be reckoned with.”

To read A Centre of Trading Excellence: A Business Manifesto for Growth in the East Midlands and Beyond, visit www.emc-dnl.co.uk/manifesto

East Midlands Chamber supports the marketing and economic growth of the town through Chesterfield Champions, a network of over 200 organisations across Chesterfield and North Derbyshire.

Scott Knowles, Chief Executive of East Midlands Chamber

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East Midlands Chamber named UK Chamber of the Year in national awards

East Midlands Chamber has secured one of the most significant accolades in business after being named the UK Chamber of the Year.

The chamber of commerce for Derbyshire, Nottinghamshire and Leicestershire was recognised for supporting businesses to engage with the environmental, social and governance (ESG) agenda as it took the top prize at the British of Chamber of Commerce’s (BCC) annual Chamber Business Awards, sponsored by Quest. There are 53 accredited chambers of commerce in the UK.

Judges said East Midlands Chamber succeeded in striking a good geographical balance across its membership base, serving more than 4,000 businesses across the three counties. Its strength in the areas of diversity and environmental sustainability also stood out as particularly impressive.

East Midlands Chamber chief executive Scott Knowles said: “We are delighted to receive such recognition and this award is testament to the hard work of the whole Chamber team over the past few years in supporting businesses through one of the most challenging periods in memory.

“We have always sought to provide a comprehensive offer in supporting our members through whatever the world throws at us. During the Covid-19 pandemic, we pivoted our service online with a focus on business resilience and took advantage of opportunities such as the Kickstart Scheme to become the UK’s biggest gateway provider.

“This approach has continued to evolve within a hybrid delivery model as we seek to help guide members through the important business issues of today and tomorrow – including the rapidly-growing ESG agenda, which comprises a commitment to net zero, a diverse and inclusive workforce, and building relationships with communities.

“As new opportunities come forward, we will continue to be at the forefront in ensuring our members are at the leading edge of new business trends, while flying the flag for the East Midlands in order to help attract new investment and grow our region’s economy.”

The Chamber’s achievements in recent years have included:

  • Providing a £100,000 membership relief fund during the pandemic and helping 982 businesses to access Covid-19 funds valued at £1.4m
  • Supporting 902 businesses to fill 2,093 placements in the Kickstart Scheme, which created work placements for 16 to 24-year-olds, with 81% of participants securing a job, or returning to further or higher education
  • Leading a Digital High Street project supporting 322 retailers to improve their digital offering
  • Supporting 700 exporters and 200 importers annually via the international trade service
  • Establishing a Sustainable East Midlands initiative to collate practical advice that supports members on their net zero journey, holding 26 events that attracted more than 1,000 delegates in 2021/22
  • Launching a free ESG toolkit in partnership with RSM UK for members
  • Being an exemplar to businesses in developing a diverse and inclusive workforce by achieving Disability Confident Leader status, leading a prison employment advisory board, signing a menopause workplace pledge and “Time to Change” pledge, and supporting the Midlands Mental Health Productivity Pilot.

The Chamber Business Awards, now in its 19th year, is one of the showpieces of the business calendar, highlighting the role that chambers of commerce play in assisting firms to deliver growth and prosperity for the UK and local communities.

The awards provide an opportunity to recognise and celebrate the achievements of the Chamber Network, and the vital support chambers provide to businesses.

Sarah Howard, chair of the BCC, said: “The East Midlands Chamber (Derbyshire, Nottinghamshire, Leicestershire) is an extremely worthy winner of this award.

“The Chamber’s commitment to sustainability and net zero ambitions is paving the way for other chambers to follow in the fight against the climate crisis.

“Running a successful and vibrant chamber of commerce, with its members’ interests at the core, is no easy task and I want to congratulate all members of the East Midlands Chamber team for their hard work and dedication.”

Steve Charles, head of business partnerships at Quest added: “Congratulations to East Midlands Chamber, a worthy winner of the Chamber of the Year award.

“A strong financial performance enabled it to offer a wide range of support to members including Kickstart, in particular during the pandemic.

“It has led the way on helping members build a diverse and inclusive workforce, as well as meeting their net zero targets. It also has an exciting investment strategy to help it offer even more support to members in the future. Well done.”

To find out about how East Midlands Chamber can support businesses, visit www.emc-dnl.co.uk/about-us/key-chamber-services or call 0333 320 0333.

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Owner of Chesterfield Doggy Day Care business wins prestigious regional award

The owner of Chesterfield’s Rose Cottage Doggy Day Care is celebrating, after winning a coveted accolade at the East Midlands Chamber Enterprising Women Awards.

Dawn Brown walked away with the Female Entrepreneur of the Year Award at the gala dinner, held at Leicester Tigers’ Mattioli Woods Welford Road Stadium in partnership with Futures Housing Group.

Speaking on the award win, Dawn commented: “I get asked what it’s like to be a woman in business. I describe it as a roller coaster ride with highs and lows, twists and turns and often times when you go so fast you just want to get off but we don’t! We just carry on with pure grit and determination to succeed.”

“People see business owners like swans swanning about doing as they please, but what they don’t see are our  legs going like the clappers underneath to hold it all together, especially women in business. We hold down a family, I have 5 kids and a fiancée so you could say 6 kids!

“At Rose Cottage we look after 50 dogs a day, with a team of 7 people working with me. So this award means so much more to me personally because it’s recognition for all that hard work and dedication that people do not necessarily see.

“I’m truly honoured to receive this award from the Chamber and I’m grateful for being a woman in business that has been recognised for all her hard work.”

Enterprising Women Co-Chair, Eileen Perry MBE DL commented: “Congratulations to all the nominees and winners of this year’s Enterprising Women Awards. The gala dinner is always the biggest date in the calendar for the network, which Jean and I look forward to attending every year – and the breadth of female talent across the East Midlands business community just gets stronger.”

Co-Chair Jean Mountain said: “When I co-founded Enterprising Women 25 years ago, the business landscape was very male-dominated. We wanted to change that and create a space for women to network with each other, learn from one another’s experience and gain skills to use in their work, and sometimes personal lives.

“Recognising the achievements of women in business was an important part of that, to give them the confidence to succeed further and thrive in their careers.

“I’m so proud of how far the network has come, and I can’t wait to see what’s in store for the future.”

ITV weather presenter Emma Jesson returned to host the black-tie event, which was packed with entertainment provided by singer-songwriter Esmee Esho, comedian Patrick Monahan and Leicester band The Jamlocks.

Enterprising Women Awards 2022 winners

Business Woman of the Year – Sponsored by Futures Housing Group

Emily Smith – Michael Smith Switchgear

Female Entrepreneur of the Year – Sponsored by Midlands Engine Investment Fund

Dawn Brown – Rose Cottage Doggy Day Care

Social Commitment Award – Sponsored by She Inspires Global 

Gift Wellness

Small Business of the Year – Sponsored by Unique Window Systems 

Fraser Stretton Property Group

Female Employee of the Year – Sponsored by Smallman & Son

Karen Miles – trentbarton

Team of the Year – Sponsored by PPL PRS

TwentyTwenty – Love4Life

Outstanding Contribution to Work in STEM – Sponsored by Pick Everard

De Montfort University

Apprentice of the Year – Sponsored by EMA Training

Ruby Birks – Purpose Media

Rising Star Award – Sponsored by Amanda Daly – The Turnaround CEO

Jessica Barnett – Timms Solicitors

Diversity Champion – Sponsored by Breedon Consulting

Stephen Gould – Everards Brewery

Lifetime Achievement Award – Sponsored by Paradigm Wills and Sales Solutions

Rosemary Conley CBE DL

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Sustainability Summit encourages firms to embed net zero targets in business plans

Moving from a position where the net zero agenda is an aspiration to it being embedded in every strand of a business will be crucial to taking meaningful strides forward in green growth.

This was the consensus among speakers at East Midlands Chamber’s Sustainability Summit, which also heard how the cost-of-doing-business crisis offers an opportunity to make environmentally-friendly efficiencies that reduce overheads for organisations.

The event, held at headline partner the University of Derby’s Enterprise Centre, featured keynote speakers from universities, businesses, banking, not-for-profits and Government.

Chris Hobson, director of policy and external affairs at East Midlands Chamber, said: “Despite firms facing lots of external challenges and a crisis in the cost of doing business, they remain highly committed to the net zero agenda by making efficiencies in their operations and buildings to reduce not only their carbon emissions, but costs too.

“So as we search for solutions to the mountain of problems, it’s vital we don’t take our eye off the ball in supporting businesses to adopt green growth strategies.
“It’s clear we still have much work to do in this respect, with many companies telling us there must be a more joined-up approach between organisations – whether it’s Government agencies, universities, local authorities and business representation networks like the Chamber – and a more consistent message across these bodies.”

Unique research into Green Growth Trends in the East Midlands 2022 carried out by the Chamber and University of Derby found the proportion of the region’s firms that sell green goods and services has almost trebled to 45% over the seven years to 2022, while the proportion considering green growth as part of their business strategies has more than doubled to 21.5% in the past four years.

However, 35% of firms still aren’t engaged with green growth – with reasons cited including gaps in information, skills and access to finance.

Chris added: “While it’s very promising to see real progress being made in the race to net zero, access to finance for green projects and skills for green jobs remain key barriers to making further inroads into greening up our economy.

“From a policy perspective, Government needs to get on with stalled environmental legislation. This will remove the uncertainty and provide businesses with the opportunity to plan for the future.

Businesses want to see our decision-makers pushing through previously proposed legislation in areas like waste management and biodiversity in order to start investing in new technologies that will drive change and there is a message to ‘get on with it’.

“The language we use when discussing the net zero needs to evolve as the landscape does – when we talk about green jobs, let’s start thinking less about the inputs of roles and more about their impact in order to broaden what is currently a very narrow definition.

“And for businesses, we want to move towards green growth being embedded in everything we do – from business plans for growth and making efficiencies, to the products we make and skills we look for. Only once it is part of mainstream thinking can we really begin to make the required progress in cutting emissions and costs.”

For more information about business support related to net zero adoption and green growth, visit the Chamber’s Sustainable East Midlands page at www.emc-dnl.co.uk/sustainability.

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Big jump in number of East Midlands businesses selling green products, new research shows

The proportion of East Midlands businesses now selling green goods and services has almost trebled over the past seven years, according to new research by East Midlands Chamber and Derby Business School at the University of Derby.

In 2015, 16% of companies in Derbyshire, Leicestershire and Nottinghamshire derived turnover from supplying environmentally-friendly goods – such as energy efficiency, waste recovery and eco-food and drink products – but this increased to 45% in 2022 as more firms identified opportunities in the UK’s race to net zero.

However, the Green Growth Trends in the East Midlands 2022 study, a unique piece of research of the regional growth trends over the past seven years, found that 35% of businesses still aren’t engaged with green growth – with reasons cited including gaps in information, skills and access to finance.

The Chamber launched a Sustainable East Midlands initiative in 2020 that aims to educate firms about the importance of embracing low-carbon business practices in order to cut costs, win new contracts, and recruit and retain the best talent – while also signposting to funding opportunities.

East Midlands Chamber director of policy and external affairs Chris Hobson said: “The net zero agenda presents a big challenge to businesses but there is also a raft of opportunities for those eager to tackle it head-on by creating the products and services that will help steer the energy transition.

“Amid the current cost of doing business crisis, a move towards sustainable products and services could unlock the long-term efficiency gains that offset rising prices while creating a sustainable East Midlands economy.

“While it’s great to see more engagement among SMEs, there remains a significant gap between large and small firms, and it’s slightly concerning to see the number of organisations accessing business support has dropped in recent times.

“We need our decision-makers to develop policy mechanisms that are better aligned with regional business interests and specific sector needs in order to intensify engagement, while companies also need financial support to reskill and upskill our existing workforce. This will enable us to continue with the great progress we’ve already made in this generation’s most important issue.”

Other key findings from the research, which was based on responses from 372 organisations in Derbyshire, Leicestershire and Nottingham to the Chamber’s Quarterly Economic Survey in February 2022, included:

• There is a rising trend of diversification into green markets, with a four-fold increase (7.5% to 28.5%) in businesses reporting that between 1% and 19% of their turnover derives from green goods and services between 2015 and 2022
• The proportion of businesses considering green growth as part of their business strategies has more than doubled over the past four years from 9.7% in 2018 to 21.5% in 2022
• More than 80% of large businesses are actively pursuing green growth opportunities, compared with 61% of medium, 56% of small and 36% of micro-sized companies
• Only 17% of firms surveyed said the current policy landscape allows them to fully engage with green growth
• A third (33%) did not feel well-informed about the support available for green growth, although this was a drop from 42% in 2021
• The largest demands for skills development are in the areas of energy and resource efficiency, renewables and access to green finance

Report lead Dr Polina Baranova, a senior lecturer in strategic management, said: “It’s been positive to see such a positive trajectory in the proportion of firms entering the green goods and services markets, with SMEs becoming more active in green growth.

“Regionally, as the opportunities for green growth are becoming more pronounced, there is a need for a holistic approach to supporting pro-environmental businesses.”

Dr Fred Paterson, university lead for sustainable business and clean growth, added: “This growth is particularly encouraging in the context of the post-Covid economic recovery as it suggests there has been something of a ‘reset’ in how leaders are developing strategies to grow their business.”

Dr Baranova will discuss findings from the research at East Midlands Chamber’s Sustainability Summit on Thursday 22 September at the University of Derby Enterprise Centre. Find out more about the event here. 

 

 

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Chesterfield Digital High Street project equips 127 businesses for the future

More than 120 businesses in the Chesterfield borough are now up to speed with the online revolution after receiving expert digital support via an innovative scheme.

Since being launched in June last year, the Chesterfield Digital High Street project has engaged 127 small and microbusinesses reliant on bricks and mortar to transition into the digital world by building their online offering for customers and improving their social media profile.

Of this cohort, 81 businesses worked with a digital high street adviser, 56 companies developed a digital action plan and 50 firms accessed grants worth £2,200.

Some 38 new websites are now either live or in development – many of these equipped with the latest payment systems such as Apple Pay and Google Pay, as well as modern shopping concepts like “click and collect”.

Funded by Chesterfield Borough Council and delivered in partnership by East Midlands Chamber and its strategic partners Purpose Media and Destination Chesterfield, the year-long project aimed to support small outfits in sectors such as retail, hospitality and leisure, which were hit hardest by Covid-19 lockdown restrictions, to become more resilient.

Diane Beresford, deputy chief executive of Chesterfield-headquartered East Midlands Chamber, said: “We’ve been delighted with the level of engagement with the Chesterfield Digital High Street project among businesses, which are now well-placed to embrace current and future digital trends.

“This will go some way to ensuring the much-loved independent businesses on our high street continue to thrive in a sustainable fashion for a long time to come.”

Among the businesses that have benefited from support is Café Nellie, a recently-opened independent coffee shop in Chatsworth Road, Chesterfield.

Owner Tracey Wallis said she was aware the business needed a marketing strategy to quickly become visible to a wide and varied audience.

But as none of the six-strong team had much experience of using social media, the Chamber’s support came at “exactly the right time”, with digital high street advisers Steve Phillips and Alex Gardner helping to build a website and Facebook page.

“Since our Facebook page went ‘live’, we have seen a marked increase in in table bookings,” said Tracey. “Despite the recent heatwave, our sales have increased by about 30%, which our own research suggests is a direct result of our social media presence.

“Having a website is just as important in enabling non-social media users to access attractive, up-to-date information about Café Nellie. In the future, we hope to develop the site to enable our customers to purchase gift vouchers, our own brand of coffee and to make table bookings online.”

While Ibrahim Assaf was literate in using Facebook to promote his business Ibzy Salon, located in Chesterfield’s Jawbones Hill, he noticed it couldn’t be found very easily on Google – with the barbershop, tattoo studio and shisha bar’s location on Google Maps in the wrong place.

“I struggled with the process of updating Google but after experiencing frustration, I left it,” he said.

He signed up to the Chesterfield Digital High Street project and received one-to-one support from Steve, who talked him through the problems he had encountered and came up with a digital action plan.

Ibrahim, who also took up the offer of creating a website, added: “I didn’t have a Google Business Profile at the time, which meant we weren’t listed and new customers couldn’t find me. Steve helped me to set up my page and download the app, so I can easily make changes to opening times and prices.

“I have noticed an increase in new customers who have come to us by finding us on Google and through our new website. In one week last month, we had a 300% increase in visitors to the shop compared to the previous week.

“The website has given me credibility and with setting up the Google Business Profile, customers can leave reviews, which will help boost my visibility and attract new customers.

“With the bigger customer base, I have now recruited another two barbers so we can offer more services and shorter waiting times. We are very much looking forward to the future – with the help from my advisor Steve, we have the tools to grow the business.”

Councillor Dean Collins, Chesterfield Borough Council’s cabinet member for economic growth, added: “The Digital High Street project has been very successful in helping many organisations that were affected by the pandemic to get online and increase their interaction with customers in a new way.

“We have been able to review current marketing and social media activities, and support businesses on any recommended actions, set up Google listings if needed and offer each organisation a one-year membership to East Midlands Chamber.

“We have received excellent feedback from those who have taken part in the project, with many increasing their online profile so they can expand their business presence.”

The Chesterfield Digital High Street project has now ended but the Chamber continues to offer support to businesses across the region via a digital high street adviser. To find out what support is available, email information@emc-dnl.co.uk or call 0333 320 0333.

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Regional unemployment rate drops to the lowest in the country

The East Midlands’ unemployment rate has dropped to a fresh record low of 2.5% – now the lowest in the country.

For the period between March and May 2022, it was 1.3% below the national average, according to the Office for National Statistics’ latest regional labour market figures.

At the same time, the region’s economic inactivity rate – which measures the proportion of 16 to 64-year-olds who have exited the labour market for reasons such as retirement, caring duties, long-term ill health or studying – fell by a percentage point to 21.2%, having climbed for four consecutive months previously.

East Midlands Chamber director of policy and external affairs Chris Hobson said: “These latest statistics show that our region’s businesses are creating plenty of jobs and people are filling them. We said throughout the pandemic that firms in sectors most directly affected by restrictions remained viable once they were allowed to trade freely and the data proves this is the case.

“One of the biggest concerns in recent months has been the rising economic inactivity rate. This reflects trends in which many workers have left the labour force for reasons such as early retirement – particularly in industries such as manufacturing, engineering and construction, where there is also a lack of skilled workers to replace them – and we needed to do more to entice them back.

“It looks like more people are entering the workforce now but businesses are still telling us they are struggling with recruitment. Two-thirds (66%) of companies attempted to take on new staff in the second quarter of the year but 82% of these struggled to find people, according to our latest Quarterly Economic Survey.

“Four in 10 businesses also told us they are now at full capacity, which strongly suggests they need staff to meet the high demand that is driving inflation.

“We therefore need to find ways of attracting new talent, both at home and from overseas, in a suite of support from Government that also encourages businesses to invest in their infrastructure and people. Our research shows investment intentions are down by 6% compared to the previous quarter for plant and machinery and down by 3% for training.

“Turning this around would go a long way to making the productivity gains that will begin to release the handbrake on our economy and tackle some of the inflationary pressures hampering us on our road to recovery.”

Find out more about the benefits of working in Chesterfield at: https://www.chesterfield.co.uk/about-chesterfield/working/

East Midlands Chamber supports the marketing and economic growth of the town through Chesterfield Champions, a network of over 200 organisations across Chesterfield and North Derbyshire.

Posted in About Chesterfield, Business, Celebrate Chesterfield, Development, Home, UncategorisedTagged in , , , ,

East Midlands Chamber responds to Prime Minister’s resignation

A statement from East Midlands Chamber; the organisation which represents businesses in our region, is appealing to Westminster to ensure there is a ‘clear path forward’ for firms in our area.

The Chamber’s Chief Executive, Scott Knowles was responding to today’s news that Prime Minister Boris Johnson has announced his resignation from the role. Mr. Johnson has confirmed he will step down in the autumn.

Scott commented: “One of the main purposes of Government should be to provide a stable environment for businesses to thrive – enabling them to create the jobs and life opportunities that underpin a successful country.

“But the paralysis of the past few days, with whole departments being effectively rudderless, heaps further uncertainty on firms at a time when they are already trying to navigate stormy waters.

“The insular focus within Westminster is diverting attention away from the everyday business of Government, in which the mission of creating economic prosperity in regions such as the East Midlands should be high on the priority list.

“We need to know what the plans are for levelling up and tackling the very real cost of doing business crisis, which is hampering firms’ ability to breathe life into an ailing economy.

“Big policy agendas are in a state of stasis. What’s important now is to have a clear path forward so that businesses can have confidence the big issues are going to be tackled.”

Find out more about Chesterfield’s successful ‘Levelling-up’ funding bid, which includes major plans to revitalise the historic Town Centre here: https://www.chesterfield.co.uk/developments/revitalising-heart-of-chesterfield/

East Midlands Chamber – Derbyshire, Nottinghamshire, Leicestershire supports the marketing and economic growth of the town through Chesterfield Champions, a network of over 200 organisations across Chesterfield and North Derbyshire.

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Recognition for Chesterfield Champions as finalists confirmed for Generation Next Awards

Some of the most promising young talent across businesses in the region has been recognised among the finalists of East Midlands Chamber’s Generation Next Awards 2022.

The shortlist includes Craig Evans of Chesterfield Champion business UKATA, who has been shortlisted for the Future Leader Award. The University of Derby’s Fred Gough also made the list of finalists for the Diversity & Inclusion award.

The second instalment of the awards, held in conjunction with headline partner the University of Derby, recognise young professionals and business leaders aged under 35, as well as organisations led by people in this demographic.

A shortlist has now been revealed across the 10 categories, ranging from a Breakthrough Award and Customer Service Award through to marking Excellence in Innovation and Technology and the Generation Next Future Leader.

New prizes for this year recognise outstanding contributions in diversity and inclusion, arts and culture, corporate social responsibility and sustainability.

A virtual judging day will take place on 8 and 9 June, in which finalists will be interviewed by members of the chamber of commerce’s senior management team, Generation Next board and representative of the sponsor.

Winners will be crowned at an awards ceremony with a twist – featuring street food, cocktails and live music – held at Bustler Market, in Derby, on 14 July.

Lucy Robinson, East Midlands Chamber’s director of resources and Generation Next lead, said: “The Generation Next Awards are a celebration of the rising stars of business who make outstanding contributions to their communities.

“We received some brilliant applications from a diverse breadth of individuals, and our shortlist of finalists offers a glimpse into the amazing young talent that exists here in the East Midlands.”

Finalists were announced at an event held at Cosy Club, in Nottingham, last night (25 May) in which two of the three founders of Derby-based doughnut delivery service Project D – who won the Entrepreneur of the Year category at the inaugural Generation Next Awards – talked about their journey to date and hopes for the future.

Winners will be crowned at an awards ceremony with a twist – featuring street food, cocktails and live music – held at Bustler Market, in Derby, on 14 July.

Tickets cost £65 + VAT for Generation Next members and £75 + VAT for non-members. Early-bird tickets are available at bit.ly/GenNextAwards

UKATA, University of Derby and East Midlands Chamber support the marketing and economic growth of the town through Chesterfield Champions, a network of over 200 organisations across Chesterfield and North Derbyshire.

Generation Next Awards 2022 shortlist

Future Leader Award (sponsored by University of Derby)

Craig Evans – UKATA

Matilda Swanson – Loates HR

Mir Patel – Unique Window Systems

Theo Kirk – Express Recruitment

Emma Roberts – Derby Community Parent Programme CIC

Dan Heffernan – D2N2 Local Enterprise Partnership

David Maran – MP Digital Limited

Rob Spence – Paragon Sales Solutions

Umar Razah – Mauricare Homes

 

Breakthrough Award (sponsored by Nottingham University Business School)

Alpha Geek

Dan Poynton – On Poynt Creative

Kate Johnson – Rate Social

Sophie Redman – Linford Grey Associates

Kevin Kapezi & Leo Worsley – Growthack Ltd

 

Customer Service Award

Danielle Harkness – Plastek UK

James Hardwick – Future Life Wealth Management

Anxhela Agaci – Gents of Notts

Arran Gessey – Bam Boom Cloud

Ben Wilkinson – MHA MacIntyre Hudson

 

Apprentice of the Year, sponsored by Loughborough College

Emily Jacob – emh group

Frank Hemmingway – Plastek UK

Polly Oakes – Express Recruitment

Rebecca Houlston – Cross Productions

Ruby Birks – Purpose Media

 

Diversity & Inclusion Award

Fred Gough – University of Derby

Jake Wood – Jake Wood PT

Martin Croft – Barrister Link

Rob Spence – Paragon Sales Solutions

 

Entrepreneur of the Year (sponsored by Fraser Stretton Property Group)

Adam Bamford – Colleague Box

Alpha Geek

Dan Poynton – On Poynt Creative

Kate Johnson – Rate Social

Katie Gilbert – TTK Confectionery

 

Excellence in Innovation and Technology Award (sponsored by Hardy Signs)

David Maran – MP Digital

Harsh Shah – De Montfort University

Jack Hall – Scenariio

Nicola Ciaessen – RSM UK

Rachel Saunders – Duncan & Toplis

 

Sustainability Award (sponsored by MHA MacIntyre Hudson)

Carys Tetlaw – RSM UK

Daniel Kelk – Plastek UK

Jake Hall – Scenariio

 

Creative Award (sponsored by PPL PRS)

Dan Poynton – On Poynt Creative

Deng Yudan – Follow the Orient

Joey Lever – Another World Media

Katie Brennan – Cross Productions

Sophie Price and Tom Dennis – My Town Vision

 

Volunteer Award (sponsored by RSM UK)

George Hanvere – Paragon Law

Izzy Plummer – TTK Confectionery

Taylor Gee – 360 Autoleasing East Midlands

2021 Generation Next Awards Ceremony

Posted in About Chesterfield, Apprentice Town, Business, Celebrate Chesterfield, Home, Made in Chesterfield, UncategorisedTagged in , , , , , , ,

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