Hot Tub Award Success for Superior Wellness

Chesterfield based Superior Wellness were successful in winning four awards at the prestigious UK Pool and Spa awards, held on 13 December 2021 in Birmingham.

The first accolade was for International Team of the Year – the team has doubled in size in the last 12 months and between them can speak six different languages. International sales account for 13% of total sales vs 3% the prior year highlighting the sheer success and growth. The team are focusing on further expansion in Europe as well as the USA, Canada, Australia and New Zealand. The After Sales and Logistics team have also created new roles to support international customers including a French speaking customer service advisor.

The second award was for Best Marketing Initiative – awarded for the Channel 5 documentary ‘Hot Tub Brits – More Bubbles Please!’ which featured Superior Wellness. The marketing team also received a Gold Award for the Superior Wellness rebrand, the 10-year anniversary campaign and the partnership with Fibromyalgia Action UK. Sarah Elphick, Head of Marketing said: “The team have transformed the marketing during the last 12 months and continue to take it to the next level. I am very proud of what we have achieved so far and excited about 2022.”

The third award was for Spa Supplier of the Year; over the past year the partner network has grown to over 200 partners. Gareth Ward, Sales Director said: “It has been an incredible year for our business and industry as a whole and we are delighted that our efforts and dedication has been recognised with this award win. A huge thank to all our partners and suppliers for their continued support.”

And last but certainly not least the evening ended with Rob Carlin, Managing Director winning the prestigious Special Achievement Award. The award marked the 10-year anniversary of Superior Wellness.

Rob Carlin said: “It has been an incredibly special year for Superior Wellness, which is why the Special Achievement Award is so fitting in this particular year. We moved into our new 130,000 sq ft head office and warehouse in March. The move coincided with the ten-year anniversary on 28 April; which was a huge milestone for the whole team.

“It is a great honour for us all to end the year with the award success, the team have been working hard all year and it’s great to see that all of their hard work has been recognised. I am extremely proud of the whole team.”

Superior Wellness also received a Gold Award for the following categories:
• UK Team of the Year
• Spa Product of the Year – Thermals Spas Hydro hot tub
• Spa Product of the Year – Platinum Spas Onyx 2021 hot tub
• Energy Efficiency Eco Award – Platinum Premium Shield
• Energy Efficiency Eco Award – Superior Wellness Head Office
• Above Ground Hot Tub Project of the Year – the Bowen Home Project

Showcasing the best examples of spa and home wellness design from across the country, the UK Pool & Spa Awards celebrated it eleventh anniversary with featured projects and products.

Winners across 30 categories were announced during the prestigious awards.

The entrants were awarded gold, silver or bronze standard in the competition covering both home and public pool and spa facilities in a contest that attracted on-line votes and votes from judges, before being scrutinised by an independent jury.

More information on the awards, including a full list of winners, can be found at

The awards ceremony took place on Monday 13 December at the Vox, Resorts World, Birmingham.

Superior Wellness supports the marketing and economic growth of the town through Chesterfield Champions, a network of over 200 organisations across Chesterfield and North Derbyshire.

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National Accolade for Chesterfield Royal Hospital Pharmacy Team

The Chesterfield Royal Hospital’s Haematology and Oncology Pharmacy Team has won a prestigious national award.

They’ve been named ‘Pharmacist Team of the Year 2021’ at the Clinigen Direct Love Your Pharmacist Awards 2021 at the 25th European Association of Hospital Pharmacists (EAHP) congress after a year where they’ve had to adapt their service due to the Covid pandemic.

Principal Pharmacist for Haematology and Oncology, Ibrahim Al-Modaris, said: “This year we’ve had to work differently for a number of reasons, not least because we were urging a lot of our patients to stay at home as they may well be shielding but also because lots of our team have young children who might force us to isolate if they become slightly unwell (like all children do!) which would put a strain on our specialist service. Remote access and the ability to work from home had to be developed as a priority.

Remote working

“We set up remote working, so we can log in to the Chesterfield and Weston Park systems, look up patients’ results via ICE and access clinic letters. We have access to almost all the relevant information we need for a consultation electronically. With a lot of our consultations with patients taking place over the phone or via NHS Attend Anywhere it is possible to do a clinic from home, and if we discover that there is a need to see the patients face to face, we have been able to arrange appointments or admissions as required. As good as it is being able to log in remotely however, being on site, in clinic, with our hardworking clinic support colleagues is still the more efficient way of working.

“The most important thing is that we have been able to keep most chemotherapy and anticancer treatment for our patients going after doing risk assessments for the treatments we offer. Despite the stressful time we were all in, I believe we managed to reduce some of the stress many of our cancer patients would have been feeling, worrying about how to get their medication while shielding for example. Each patient and each regimen had to be reviewed individually and we worked closely with their consultants and specialist nurses to deliver patients their medication while reducing their risk of exposure to COVID.

“For example, some of the oral chemotherapy we supply, to reduce the need for our patients to come in we have, in some cases, managed to supply two months’ worth of medication rather than just one. This not only reduced their number of attendances to collect the medication, but also the need to have monthly blood tests. We have also been able to arrange for homecare delivery of prescriptions in some cases, including by taxi for more patients who were shielding. We of course continued our counselling in clinic or from home to help advise patients on how to get the most out of their supportive medicines to reduce side effects from their chemotherapy as well.

Satellite Pharmacy

“I am very pleased to say that we’ve also been able to get our satellite pharmacy up and running in the NGS Macmillan Unit. This means that we have a Pharmacy Technician, Helen, in the building Mon to Friday, 9 to 5 who can supply and counsel patients on their oral medication. We have also kept the training going to enable more of our pharmacists to become prescribers which gives more flexibility in clinics with more staff able to assess chemotherapy patients and prescribe their treatment. This enables the consultants in clinic to spend more time with complex patients and address their needs. We are now also expanding this role from oncology to haematology as well.”

“This role of assessing chemotherapy patients and prescribing their treatment is one of the most exciting aspects of working as a haematology and oncology pharmacist at Chesterfield Royal and it really allows us to build good relationships with our patients. We are able to use our expert knowledge of medicines as pharmacists to help optimise patient’s cancer treatments at the point of assessment. We have also undergone the additional training required to request scans that patients will need to monitor the effectiveness of their treatment.

Redeveloping and improving inpatients services

“As well as this we have started work to develop and improve our inpatient service. This work will ensure a continuity of service as we work with our inpatient colleagues by providing specialist chemotherapy and cancer advice as needed. It also gives our patients a familiar face from clinic to reassure them during their inpatient stay.

“We have always worked very closely with our nursing and medical colleagues at Chesterfield Royal and Weston Park and that has continued. All the specialist nurses and healthcare assistants in clinic are always on hand to assist us in arranging various things like blood transfusions or scans that patients require, while our medical colleagues always offer helpful advice when things get complicated. We also rely on the efforts of everyone in the pharmacy production unit who prepare and supply all injectable chemotherapies for the patients as well as the ordering office and dispensary staff who keep us stocked up with medication for patients. Without the work of all these staff we would not be here now.

“It has been a difficult time for everyone, but I am very proud of how our team have risen to the challenge and embraced different ways of working to help each other and benefit our patients. I am sure that some of the ways of working we have adapted and developed will continue once we all get back to normal. We are very grateful to receive this award which is for everyone in our fantastic team and it should encourage us to keep the good work going.”

Chesterfield Royal Hospital supports the marketing and economic growth of the town through  Chesterfield Champions, a network of over 180 organisations across Chesterfield and North Derbyshire.

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Essential Site Skills Managing Director nominated for national award

The Managing Director of Essential Site Skills, Catherine Storer has been shortlisted as a nominee for the National Business Women’s Awards, taking place in May.

The National Business Women’s Awards are made up of 21 categories that allow any successful business in the UK to enter. All entries are judged by up to 4 of the national panel of judges.

Catherine is one of ten women shortlisted in the prestigious ‘Business Woman of the Year – Small’ category, with the awards night set to take place on May 14 at the Copthorne Tara Hotel, Kensington.

After finding out about her nomination, Catherine said: “I was so honoured to be announced as a finalist for Business Woman of the Year 2020. To be nominated and championed by my colleagues for such a prestigious award was an emotional moment for me.

“To have this kind of recognition is incredible, not only as a finalist but for my team that work so hard every day to make a difference to our industry, driving the company forward with unwavering and awe-inspiring abilities. All finalists should be so proud as these awards are empowering and encouraging for all woman in business.”

Essential Site Skills Ltd.  is an Award Winning, UK leading training provider with a reputation for their wealth of knowledge and quality of service within the industry.

The team is passionate about the industry and believe it’s their job to be innovative and creative in their teaching delivery to cater for all types of learners so they can meet their own goals and embrace development.

Their highly experienced trainers and testers ensure that all course participants leave with everything they need to be safe and efficient in the workplace and gain the type of industry card they want.

Essential Site Skills supports the marketing and economic growth of the town through Chesterfield Champions, a network of over 180 organisations across Chesterfield and North Derbyshire.

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Award for Redbrik’s Chesterfield Lettings Team

Redbrik’s Chesterfield Lettings team have won the British Property Awards Letting Agent of the Year for Chesterfield.

Lettings Manager, Abigail Wilks, commented: “The award is very well deserved and is a credit to our fantastic team at Chesterfield Lettings.

“The team consistently show outstanding customer service in everything they do. I was thrilled this was highlighted throughout the extensive British Property Awards judging period, which included mystery shops assessing customer service, knowledge and helpfulness.”

The British Property Awards provide agents throughout the UK with the opportunity to compare the service that they provide against the service provided by their local, regional and national competition.

Agents who go that extra mile and provide outstanding customer service levels are rewarded with an accolade, which acts as a beacon to highlight these attributes to their local marketplace.

Robert McLean, from The British Property Awards, added: “If an agent has been attributed with one of our awards, it is simply down to the fantastic customer service levels that they have demonstrated across a prolonged period of time.”

REDBRIK is one of Chesterfield’s leading independent sales and lettings agents. Founded in January 2013 by directors and experienced agents, Mark Ross and Julie Bulheller, REDBRIK is built on an ethos of honesty, unrivalled customer service and innovative marketing.

Since opening their first branch, REDBRIK has enjoyed continual success, expanding into two Sheffield offices at Crystal Peaks and Millhouses, and a substantially larger office in Chesterfield to accommodate company growth.

Going from strength to strength, the company started out with two directors in one small office, and now employ more than 40 members of staff and provide services across Chesterfield, North Derbyshire and Sheffield.

Redbrik supports the marketing and economic growth of the town through Chesterfield Champions, a network of over 180 organisations across Chesterfield and North Derbyshire.


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Essential Site Skills Director Shortlisted for Learning Leader of the Year

Essential Site Skills are proud to announce that their Training & Consultancy Director, Darren O’Neill, has been nominated for Learning Leader of the Year at the prestigious Learning Awards 2021.

It’s been another incredible 12 months for Darren, who has worked tirelessly as Essential Site Skills have adapted to face all the challenges that 2020 has thrown their way. Under his direction, ESS have introduced new ways of providing the training that workplaces need during this difficult time, all while maintaining and improving the overall level of quality across the board.

Darren has worked his way up to a leadership role, starting out as a trainer after leaving the armed forces. His training expertise and knowledge of the industry has allowed him to work his way up to become an industry leader in learning and development.

The Learning Awards are an annual event that celebrates outstanding individuals in the world of learning and development, run by The Learning and Performance Institute (LPI). Receiving one of these awards is the ultimate accolade for anyone working in the industry.

Darren said he was “super thrilled and very humbled” by the news, saying he was “thankful to be able to work alongside some fantastic talented colleagues at Essential Site Skills Ltd, and clients alike, across the Learning & Performance Industry.”

This is just the latest success for the company at the Learning Awards. At the 2019 awards, ESS were finalists in the Learning Provider of the Year category, with Training and Consultancy Manager, Michael Harcourt, winning the Rising Star Silver Award. Last year also saw ESS trainer Matt Fletcher nominated for the Rising Star award.

The Learning Awards 2021 will take place on 18th February at London’s Hilton Hotel.

Essential Site Skills Ltd supports the marketing and economic growth of the town through Chesterfield Champions, a network of over 180 organisations across Chesterfield and North Derbyshire.

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