Hot tubs

Director of Chesterfield hot tub company shortlisted for prestigious entrepreneur award

Rob Carlin, Managing Director at Superior Wellness, has been recognised as an inspiring and influential entrepreneur by organisers of the Great British Business Awards 2022.

Superior Wellness leads the market as the world’s fastest growing hot tub manufacturer, creating premium, high quality products focused on improving your health and well-being.

Managing Director of the award-winning, Chesterfield-based hot tub company, Rob Carlin (34), has recently been shortlisted for a prestigious entrepreneur award at the 2022 Great British Business & Community awards.

This recognition comes at a time where Superior Wellness is experiencing a monumental level of growth. The company has recently doubled in headcount, relocated headquarters and opened an impressive 10,000 sq. ft training facility and hot tub showroom in Chesterfield.

The Superior Wellness journey began in 2011. At the age of 23, Rob decided he wanted to import and sell hot tubs. Having zero knowledge of the hot tub industry he researched the products and discovered a gap in the market for entry level products to be retailed online.

Fast forward 10 years and Superior Wellness are now the fastest-growing hot tub and swim spa distributor in the world, with a strong presence in the UK, Europe and now America too.

The organisers of this year’s Great British Business & Community awards ceremony received over 1600 nominations and 92 entries in the Male Entrepreneur of the Year category alone.

Rob Carlin, Managing Director, said: “I am incredibly grateful that the team nominated me for this prestigious award. To have been shortlisted alongside many other influential and inspiring leaders is something I feel very humbled by.

“I am very proud of everything we have achieved at Superior Wellness. Not only am I lucky to have such a supportive team, but also an incredibly supportive partner network too. This recognition is an accolade to all those who have supported and continue to support the Superior Wellness journey.

“I look forward to seeing the results on the 7 April and would like to extend my congratulations and well wishes to all the other deserving shortlisted nominees.”

Award winners for the categories will be announced on 7 April 2022. It is expected that over 350 business people will attend the awards ceremony at the Hilton Hotel, Reading.

To view the full list, click here.

Superior Wellness supports the marketing and economic growth of the town through Chesterfield Champions, a network of over 200 organisations across Chesterfield and North Derbyshire.

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Superior Wellness adds two new brands to its growing portfolio

Chesterfield’s Superior Wellness has announced the launch of two new brands for 2022, both welcomed extensions to its growing brand portfolio.

The two new brands, AquaSolus and Fiji Spas, will offer improved choice, innovation and exceptional designs.

AquaSolus is Superior Wellness’ most high-end product offering in its ten-year history. The new hot tubs from this range will be marketed to prospective partners looking to expand their product offering.

Superior Wellness, the world’s fastest growing hot tub manufacturer, currently offers a wide range of hot tubs and swim spas from leading brands including Platinum Spas, Be Well, Thermals Spas and California Spas.

The two new brands were recently soft launched at SPATEX: The Pool, Spa & Wellness Show 2022. Superior Wellness proudly showcased a variety of hot tubs at the show. Six of the models displayed were completely new to the market for 2022.

AquaSolus

AquaSolus, meaning ‘health through water’ in Latin, is the essence of what users will experience with this range. The hot tubs have been developed with wellness and hydrotherapy at the forefront, offering the most premium hot tub range from the Superior Wellness portfolio yet.

The range encompasses various well sculptured models, from all seater models to models with one lounger. There are six hot tubs in total, all which are named after famous lakes from across globe.

The moulds and placements of jets have been carefully crafted to offer a world-class hydrotherapy experience. AquaSolus will help Superior Wellness and its global partner network attract a completely new target market.

Fiji Spas

Fiji Spas, the new Canadian built hot tub range from Superior Wellness, brings together quality engineering alongside industry leading materials and experienced manufacturing.

The hot tubs have been carefully designed with the end user in mind offering a selection of family orientated hot tubs that incorporate a range of benefits to suit all customer requirements. Fiji Spas encompasses various well sculptured models, from a compact single lounger to a 3-hydrotherapy pump social seater.

Graham Message, Business Development Manager at Superior Wellness, said: “It was a fantastic opportunity to launch the new brands at SPATEX this year. This was our first return since the 2020 show, and it was fantastic to return with such a strong presence.

“The response we received from prospect partners was incredibly positive. We are excited about the latest additions to our brand portfolio and are confident that both AquaSolus and Fiji Spas will offer customers across the globe improved choice and exceptional hydrotherapy.

“We welcome any new partners who are interested in partnering with Superior Wellness to reach out to us. There has never been a more exciting time to be part of the journey.”

In addition to the new brands, Platinum Spas, the long-standing flagship brand by Superior Wellness, has also launched three new hot tubs for 2022. The Marseille, Monaco and Mykonos are the latest additions to the Platinum Spas premium range. The Monaco hot tub was proudly displayed on the Superior Wellness stand at SPATEX 2022.

Superior Wellness supports the marketing and economic growth of the town through Chesterfield Champions, a network of over 200 organisations across Chesterfield and North Derbyshire.

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Hot Tub Award Success for Superior Wellness

Chesterfield based Superior Wellness were successful in winning four awards at the prestigious UK Pool and Spa awards, held on 13 December 2021 in Birmingham.

The first accolade was for International Team of the Year – the team has doubled in size in the last 12 months and between them can speak six different languages. International sales account for 13% of total sales vs 3% the prior year highlighting the sheer success and growth. The team are focusing on further expansion in Europe as well as the USA, Canada, Australia and New Zealand. The After Sales and Logistics team have also created new roles to support international customers including a French speaking customer service advisor.

The second award was for Best Marketing Initiative – awarded for the Channel 5 documentary ‘Hot Tub Brits – More Bubbles Please!’ which featured Superior Wellness. The marketing team also received a Gold Award for the Superior Wellness rebrand, the 10-year anniversary campaign and the partnership with Fibromyalgia Action UK. Sarah Elphick, Head of Marketing said: “The team have transformed the marketing during the last 12 months and continue to take it to the next level. I am very proud of what we have achieved so far and excited about 2022.”

The third award was for Spa Supplier of the Year; over the past year the partner network has grown to over 200 partners. Gareth Ward, Sales Director said: “It has been an incredible year for our business and industry as a whole and we are delighted that our efforts and dedication has been recognised with this award win. A huge thank to all our partners and suppliers for their continued support.”

And last but certainly not least the evening ended with Rob Carlin, Managing Director winning the prestigious Special Achievement Award. The award marked the 10-year anniversary of Superior Wellness.

Rob Carlin said: “It has been an incredibly special year for Superior Wellness, which is why the Special Achievement Award is so fitting in this particular year. We moved into our new 130,000 sq ft head office and warehouse in March. The move coincided with the ten-year anniversary on 28 April; which was a huge milestone for the whole team.

“It is a great honour for us all to end the year with the award success, the team have been working hard all year and it’s great to see that all of their hard work has been recognised. I am extremely proud of the whole team.”

Superior Wellness also received a Gold Award for the following categories:
• UK Team of the Year
• Spa Product of the Year – Thermals Spas Hydro hot tub
• Spa Product of the Year – Platinum Spas Onyx 2021 hot tub
• Energy Efficiency Eco Award – Platinum Premium Shield
• Energy Efficiency Eco Award – Superior Wellness Head Office
• Above Ground Hot Tub Project of the Year – the Bowen Home Project

Showcasing the best examples of spa and home wellness design from across the country, the UK Pool & Spa Awards celebrated it eleventh anniversary with featured projects and products.

Winners across 30 categories were announced during the prestigious awards.

The entrants were awarded gold, silver or bronze standard in the competition covering both home and public pool and spa facilities in a contest that attracted on-line votes and votes from judges, before being scrutinised by an independent jury.

More information on the awards, including a full list of winners, can be found at www.ukpoolandspaawards.co.uk

The awards ceremony took place on Monday 13 December at the Vox, Resorts World, Birmingham.

Superior Wellness supports the marketing and economic growth of the town through Chesterfield Champions, a network of over 200 organisations across Chesterfield and North Derbyshire.

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Superior Wellness announces new recruits

Chesterfield’s superior Wellness has added to its growing team, with four new recruits being announced in the last month.

The company is Europe’s largest hot tub and swim spa distributor and the new team members are the latest in a long line of successes for the firm, having moved into a new 130,000 sq.ft warehouse and distribution centre earlier this year.

Tim Scott has been appointed as After Sales Manager and is managing a team of technical support advisors, customer service advisors and technicians. The team support with technical enquires, sending replacement parts to rectify customers issues and if required can provide engineer assistance with end users. Tim has over 20 years experience in the automotive retail network including Jaguar Land Rover where he was Head of After Sales.

Tim Stringer has joined the team as  PHP Developer and is working to improve the company’s CRM and automation processes amongst other projects. Tim has a wealth of experience in Laravel based systems and API Integrations.

Tim Stringer – Superior Wellness PHP Developer

George Sghendo has joined Superior Wellness as a Customer Service Advisor. George speaks fluent French to help the firm’s international partners in After Sales.

George Sghendo – Superior Wellness Customer Service Advisor

Lauren Raybould has also joined the company as a Customer Service Advisor as the After Sales team expands.

On the back of his recent appointment, Tim Scott, Aftersales Manager at Superior Wellness was quick to praise the working culture and environment within the company.

He said: “Since joining Superior Wellness I have been overwhelmed by the support from everyone including Senior Management. There is a great team ethic and a genuine family feel about the place.

“Every day I have woken up looking forward to coming to work and I haven’t had that feeling for a long time.

“The place is amazing, from sitting in the sky lounge (rooftop garden) at lunch to joining in with the team playing pool and table tennis, wellness is definitely at the heart of everything we do here, from free healthy snacks to subsidised healthy cooked meals, I haven’t gone hungry yet.

“This is genuinely the best place I have ever worked and I would recommend this place to all my family and friends.”

Superior Wellness supports the marketing and economic growth of the town through Chesterfield Champions, a network of over 180 organisations across Chesterfield and North Derbyshire.

Tim Scott – Superior Wellness Aftersales Manager

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