Development

Redbrik named one of the best estate agents in the country at Best Estate Agent Guide

Redbrik has been named one of the top estate agents in the country, receiving the Gold Award for both Sales and Lettings in the Best Estate Agent Guide.

Over 15,000 estate agencies are included in the assessment conducted by the Property Academy and supported by the property portal, Rightmove. Very few agents receive the gold award for both Sales and Lettings services, and Redbrik is one of the only agents in our region to achieve this accolade.

The Best Estate Agent Guide is judged by an independent research team, creating and analysing over three billion data points, making it the biggest assessment of any industry.

Each branch of every agent in the UK is scored against a unique set of criteria looking at property marketing, customer service and results – which consumers consider to be among the most important criteria when selecting which agent to sell or let their property.

These are determined following a survey of 30,000 buyers, sellers, landlords and renters. The assessment uses a combination of data analysis, mystery shopping and a website review to identify the best agencies in the country.

Redbrik Managing Director, Mark Ross, said: “These awards follow a rigorous and independent assessment, and we are thrilled to have been recognised as among the best in the country.

“This is our fifth consecutive year being featured in the Best Estate Agent Guide. The guide has accredited us every year since it began, and we could not be prouder of how hard we have worked to receive the Gold Award in both categories this year.”

This year’s Best Estate Agent Guide results were announced on Wednesday 3rd November when 1,500 of the leading estate and letting agents and suppliers from across the UK gathered for the country’s most significant estate agency event, the EA Masters.

Peter Knight, Founder of the Property Academy, added: “We set out to provide the home mover with a reliable resource to help identify the best estate agent in each area, whether someone is looking to sell or let a property. Only the best branches make it into the Best Estate Agent Guide, and only the very best agencies have been recognised with an award.”

Home movers and landlords can search for the estate and letting agents that made the grade in their area by visiting bestestateagentguide.co.uk.

Redbrik supports the marketing and economic growth of the town through Chesterfield Champions, a network of over 180 organisations across Chesterfield and North Derbyshire.

Mark Ross, Redbrik Estate Agents

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DBCP makes apprenticeship appointment in technical support team

Former Tibshelf Secondary School pupil, Christian Peat (17) is the latest addition to DBCP’s technical support team.

Christian joins the leading supplier of building control services in Derbyshire and Staffordshire Moorlands, as a Level 3 Business Administration Apprentice.

Having studied Construction and the Built Environment at school, Christian was familiar with building regulations and health and safety which sparked his interest in joining the sector.

Based at DBCP’s Chesterfield office, Christian is now working alongside the technical support team managing inspection requests for the company’s 26-strong team of building control surveyors.

He said: “It’s a really varied role with DBCP which is great. My dad is a quantity surveyor and my mum also used to work in planning, so I have experience through them of those fields. Working in building control is adding to my skillset and helping help me identify what I would like to follow as a career once I finish my apprenticeship.”

Welcoming Christian to the company David Pratt, DBCP’s Building Control Manager said: “I am delighted that Christian has chosen to begin his career journey with DBCP. It is important that companies in the building control sector invest in the training and skills of young people to avoid a future skills shortage.

“Looking ahead to the future, we have started our recruitment process now for two Building Control degree apprentices. It’s vitally important we have trained and qualified building control surveyors for current and future construction and renovation projects across Derbyshire and Staffordshire.”

If you are considering a degree apprenticeship in Building Control ahead of leaving school next year and would like to know more, get in touch with DBCP’s Building Control Manager David Pratt, on 0333 880 2000 or email info@dbcp.co.uk

Find out more about apprenticeships in Chesterfield by visiting our Apprentice Town page.

DBCP supports the marketing and economic growth of the town through Chesterfield Champions, a network of over 180 organisations across Chesterfield and North Derbyshire.

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Mortgage 1st goes back to school to teach pupils about finance

Throughout October members of the Mortgage 1st team have delivered ‘Future Financial Planning’ lessons to 6 classes of year 9 students at Shirebrook Academy.

These students are beginning to think about their future careers and the lesson on mortgages and financial implications sits perfectly alongside the other financial and personal development lessons they are having this term about wages, credit, budgeting and savings.

The Mortgage 1st Future Financial Planning lesson was written by Operations Director Lisa Stones and was delivered for the first time last year to over 150 year 9 students.

Lisa said: “When I as at secondary school, I remember a bank visiting and talking to us about opening a bank account, but that was it, there were no lessons about ‘real life’ finances or managing money. Its something I’m very passionate about so during the lockdowns last year I set about writing a lesson.

“With the involvement of our local secondary school we are now in our second year of delivering these lessons after being invited back. Even if just 1 student remembers something I’ve said and it helps them in the future financially then its all been worthwhile!”

The lesson involves discussions around what is a mortgage and average house prices across the UK. It then goes onto calculating the cost of a mortgage using different salaries and deposits. What really brings all the discussions to life is when the classes look at a real house that is for sale currently just down the road from the school.

Mortgage 1st has since been recommended to a number of other local schools and colleges and are excited by the opportunity to be able to deliver the lessons to even more students over the coming years.

If you work within a secondary school, academy or college and are interested in these future financial planning lessons, contact lisa@mortgage1st.co.uk for more information.

Mortgage 1st supports the marketing and economic growth of the town through Chesterfield Champions, a network of over 180 organisations across Chesterfield and North Derbyshire.

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“A truly inclusive Christmas awaits everyone in Chesterfield this year.”

Destination Chesterfield Chair, Peter Swallow has provided his thoughts ahead of a busy and exciting festive period ahead in Chesterfield 


Christmas this year will look and feel a bit different for us all now that Covid restrictions have been fully lifted.

Once again, we can enjoy and experience the Christmas atmosphere in Chesterfield’s plethora of shops, market stalls, pubs, bars, cafés and restaurants.

While times are testing for the hospitality sector nationally, with many businesses reporting staff shortages it is extremely pleasing to see the fresh shoots of new restaurants in and around the town centre.

Three new restaurants have already opened in time for Christmas – Blaze in Stephenson’s Place, Gingerz on Chatsworth Road and Vegged on Sheffield Road, and more eateries are in the pipeline for 2022.

As well as new places to eat and drink, we’ve also seen new names join Chesterfield’s high street this year, including The Bee Orchid, The Lucky Magpie Salvage and Chesterfield Escape Rooms. I expect more new names to join Chesterfield’s plethora of independents soon following Vicar Lane Shopping Centre’s plans for a brand-new initiative to support start-up and small independent retailers with the ‘Vicar Lane Pop Up Shop’.

We really will be spoilt for choice in the nomination stage at next year’s Love Chesterfield Awards.

The lifting of restrictions has also meant the return of in-person events to the town centre, like the Christmas Light Switch On, the Crooked Spire’s Festival of Christmas Trees, the Santa cruise on the canal and the pantomime, to name but a few. They have all been missed.

While 2020 was challenging it also provided us with a valuable opportunity to do things differently and sometimes better. Like the Amazing Magical Chesterfield Santa House which offers children the unique opportunity to talk to the Big Man himself via the ‘Santa Zoomer’.

The concept was conceived during the pandemic and was such a hit that it is returning this year. To ensure as many young people as possible can enjoy the experience it is particularly pleasing to see that ‘relaxed sessions’ have been added to the Amazing Magical Chesterfield Santa House for children with learning disabilities and other sensory disorders.

A truly inclusive Christmas awaits everyone in Chesterfield this year.

2021, like 2020, has been a year of change and adaptation. As we continue to navigate through one of the most testing periods in recent history we have shown, once again that Chesterfield is resilient, forward thinking and the place to be. It’s my kind of town… and not just for Christmas!

Wishing you all a happy and healthy Christmas and New Year.

Posted in About Chesterfield, Blog, Business, Christmas, Destination Chesterfield, Development, Featured, Home, Leisure, Love Chesterfield, Uncategorised, VisitingTagged in , , , , , ,

Charity announces move into former Chesterfield register office

Derwent Rural Counselling Service, which supports people with mental health problems across Derbyshire, has invested in new premises in Chesterfield.

DRCS has bought the old Register Office in Chesterfield as part of ambitious growth plans for the charity which currently operates a team of 60 freelance and employed staff working from home and out of seven centres across the county.

Grand plans for the Beetwell Street premises include office space, consulting rooms, meeting rooms and relaxation space to help cope with an increased demand for DRCS services in the area plus other tenanted options.

Janette Smeeton, chief executive at DRCS said: “We have seen rapid growth and success in the last few years and expanded our services now treating people from the Amber Valley, Erewash, Chesterfield, Buxton, Matlock, Ashbourne, Derby, Swadlincote and the Peak District. Adding to our property portfolio in Chesterfield makes sense as were using rented meeting rooms in the town.

“One main aim for DRCS has been to create a local service for everyone in Derbyshire to make sure everybody can get the service they need, close to home.

“The new Chesterfield building offers the biggest property challenge to date with three floors to renovate, but will help us provide as many treatment appointments as possible for the local community. We have not yet begun renovations but hope these will start as soon as possible.”

Mark Serby, chair of trustees for the Bakewell-headquartered charity said: “This is an exciting project and another step in implementing the board’s strategy for growth.

“Now is the right time to invest in the future. Covid has changed how we do things and proved there is not only appetite, but there’s a need. By investing in the purchase and renovation of the property we will be in a position to scale active services and have capacity to introduce potential new ones to meet changing needs and have a real meaningful impact.”

Over the last 30 years, DRCS has become the largest voluntary sector provider of counselling services in the region offering help to individuals, via self referral or via a GP, with common mental health conditions such as depression, anxiety, stress and long term conditions through counselling, CBT, guided self-help, and other forms of talking therapy.

Over the last eight years, DRCS has been in partnership with Derbyshire Healthcare Foundation Trust to improve access to psychological therapies throughout Derbyshire achieving above national recovery rates and shorter waiting times.

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COP26 Roundup: How Chesterfield businesses are working towards a greener future

Many Chesterfield businesses, organisations and developments are working hard to build a more sustainable and environmentally-friendly future for the town.

The big climate summit which took place in Glasgow recently, COP26 provided a big reminder to everyone of the need to become greener and reduce our carbon emissions.

Chesterfield Champion, Emma Knight-Strong of specialist sustainability coaching firm, Green Arch Consulting attended the summit, and has provided us with a round-up of all the big talking points from the event:


4 areas of interest, 1 big message

  • Governments – the US and China are now collaborating to work on climate change! While there are concerns about the speed with which governments are moving this announcement (plus a lot of others) is an indicator that the political world is taking climate change seriously.
  • Finance – investors with trillions of dollars are announcing more and more commitments to sustainable and green investments. This is driven by a range of factors including:

– Risk: investors are seeing the impacts of climate change in their portfolios and…

– Standards and regulation: for example COP26 has seen the launch of the International Sustainability Standards Board, which will ultimately require the entire accounting profession to develop their skills in this area.

  • Business – is under increasing pressure to report information and to manage their supply chains. In the UK, large corporates will be legally required to report climate information from April 2022. Importantly, this will impact their entire supply chain as suppliers will need to help their customers collect and report data. Equally, some organisations may find themselves struggling to win new customers (or keep existing customers) if they fail to step up.
  • Communication, engagement and public opinion – is changing rapidly, leading to a huge shift in how people see the climate crisis. This, of course, has an impact on politics, finance and business. A couple of examples are:
  1. The UK Broadcasting associations have committed to embedding climate content in their programmes – helping to spread messaging around climate and carbon.
  2. Education is focusing more on climate and sustainability, helping our younger generations to understand more about their options and about the climate crisis – so when your kids start talking about it you should probably listen – the chances are they know more about it than you do!
  3. Activism is now firmly on the agenda – whether it’s marching on the streets or people actively working to ‘green’ their jobs or companies, people are working together to drive change. 100,000 people marched in Glasgow on 6th November to call attention to the huge public interest in creating a positive outcome for the climate.

How big is the challenge?

The fact that almost every aspect of society is paying attention to this now indicates that this is a major challenge but if you need more proof: scientists, nations, indigenous communities and many others have provided overwhelming evidence that our world is warming. The problem with this is that a warming world is leading to increased extreme weather events, sea level rise and loss of biodiversity.

That, in turn, leads to changes in agricultural productivity, threatens towns, cities and businesses, and even influences things like where some diseases are found. Ultimately, it risks lives and livelihoods across the globe. No business sector, country or even town will be immune to this, albeit some will suffer the effects faster, and more severely, than others.

The message COP26 is the 26th annual conference which seeks to address some of these issues. The announcements and noise surrounding this conference can be overwhelming and it is almost impossible to keep track of everything that has happened. Instead, look above it all and see the overarching message: This issue is not going away. We have a feedback loop of investors influencing business who influence government, who are all influenced by communication (you can rearrange those words into almost any combination, and it will still be true).

That means that at some point, if it hasn’t already, your organisation will be impacted by one or more of these areas. In fact, you may already have been indirectly impacted but just haven’t realised the cause.

Where to start

So how can organisations get on top of this? A good place to start is to understand your carbon footprint. It is by no means the only issue related to climate change and sustainability, but it’s a good foundation for understanding how your organisation operates beyond the financials.

The good news is that there is a LOT of help out there – some of it free, some of it not.

Do an internet search for ‘calculate the carbon footprint of my business’ and see what comes up.

If you already know your carbon footprint then the next step is to think seriously about cutting it by at least 50% by 2030. How will you achieve this? What investment will be needed? How can you plan this into your business year to spread the cost? Equally, how might this help your business, for example will you be in a position to win more customers?


Sustainability success stories in Chesterfield

anzacs chesterfield

Here are just a few great examples of how the Chesterfield community is helping to reduce carbon emissions in our town, including businesses, organisations and local developers.

Custom Solar

Custom Solar is a renewable energy company specialising in solar PV. The business works nationally to design, install and maintain high quality solar systems for businesses, homes and the education sector.

Find out more about a huge solar installation carried out by the company at the Port of Southampion, fitting the Horizon Cruise Terminal with 2,000 solar modules!

Superior Wellness

Superior Wellness won the Sustainability Award, sponsored by Chesterfield Borough Council at the town’s annual Love Chesterfield Awards  organised by Destination Chesterfield.

In their award-winning submission Superior Wellness demonstrated that they measure and report their progress, as well as demonstrating that that have committed to sustainability during the past five years.

Mark Needham, Head of Operations said: “Within the last few months, we have reviewed our waste strategy, purchased electric forklift trucks, installed solar panels and have electric charging points.

“This is just the start as we seek to become more sustainable as a business.  Our ten-year vision is to become carbon neutral.”

Don’t Do a Dodo

Don’t Do A Dodo Ltd is a Chesterfield business that aims to help local people ‘go green’ easily and at low cost. It does this by enabling the community to club together to buy green products like solar panels and smart thermostats, securing valuable discounts for householders, whilst reducing their energy bills and their carbon emissions.

Director Nigel Timperley said: “Don’t Do A Dodo is a community business. As well as helping local people group-buy low carbon products like solar panels and renewable energy, we use local suppliers to install things, creating jobs and opportunity in the town’s emerging green
economy. So the town gets greener and local businesses prosper.”

The Gateway @Peak

The exciting Gateway @PEAK development on the northern edge of Chesterfield has been showcasing its sustainability credentials at the East Midlands COP26 Regional Roadshow, as part of its strategic partnership with the University of Derby.

Milligan and landowner Birchall Properties have formed a working group with the University of Derby to bring the latest applied thinking in sustainable tourism, circular economies, data collection and monitoring, geosciences and biodiversity planning to the project.

At the heart of the development is a Zero Carbon transport hub. Hydrogen powered vehicles will connect to a travel network that has the potential to remove over 500,000 car journeys from the park each year, drastically reducing carbon emissions and improving the visitor experience for everyone.

Robinson Plc

Chesterfield manufacturer Robinson, which specialises in packaging launched its ambitious sustainability pledge earlier this year.

The pledge by Robinson outlines a range of commitments underpinned by their strategic priorities focused on putting the customer first, sustainable growth and thriving people.

CEO Dr Helene Roberts says this the blueprint for Robinson’s future-fit business. She says: “We have a role to contribute to sustainability and regenerative growth, which we view as key drivers with great opportunities for our business and the industry.

Chesterfield FC’s Planet Super League success

Chesterfield Football Club may be flying high on the pitch in the National League at the moment, but the club also topped the table earlier this year in a sustainability league table which involved supporters and the local community.

The unique football tournament ‘Planet Super League’ saw fans score goals for their club by completing planet-protecting activities like having a meat-free meal, using the car less and even taking cold showers.

Chesterfield FC fans put in an incredible effort over the 11-week tournament, racking up 33 points and beating 23 other clubs to the title. Fans have a perfect record for the season, winning all 11 matches including victories against West Bromwich Albion, Tottenham Hotspur, Aston Villa and MK Dons.

Chesterfield Property & Construction Group

The annual Celebrate Chesterfield campaign provided plenty of cause for celebration once again this year, with the announcement of the town’s Property & Construction Group being launched.

The new group brings together leaders from the area’s property and construction sectors to shape and drive forward collaboration, investment, sustainability and skills within Chesterfield.

Delegates attending the Chesterfield Investment Summit 2021 will be updated on the progress of the group over the last few months.

SDE Group

Chesterfield-based SDE Group is pushing forward with ambitions to be greener and reduce the carbon footprint of the UK, with the installation of multiple rapid charging points for electronic vehicles.

The company has set out a long-term goal of having a better impact on the environment, with the growth of electric charging stations being something the firm is very passionate about.

Ian Buckton, Contracts Director at SDE Group said: “SDE have been looking at the carbon footprint of the business for the last few years, so when we were approached by our clients to work alongside Gridserve on the renewable energy scheme, it is something that excited us as this falls into our business plan.”

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Chesterfield’s The Gateway @PEAK development showcased at COP26 regional roadshow

Milligan’s forthcoming development on the Peak District National Park boundary, the Gateway @PEAK has been showcasing its sustainability credentials at the East Midlands COP26 Regional Roadshow, as part of its strategic partnership with the University of Derby.

Milligan and landowner Birchall Properties have formed a working group with the University of Derby to bring the latest applied thinking in sustainable tourism, circular economies, data collection and monitoring, geosciences and biodiversity planning to the project.

The Gateway @PEAK is a great example of the Net Zero Carbon developments being discussed at COP26 in Glasgow.

At the heart of the development is a Zero Carbon transport hub. Hydrogen powered vehicles will connect to a travel network that has the potential to remove over 500,000 car journeys from the park each year, drastically reducing carbon emissions and improving the visitor experience for everyone.

The travel network will also open access to thousands of park attractions, spreading the economic visitor benefit and relieving destinations that become overwhelmed during peak seasons. Planning permission for 2,800 car parking spaces and 5,000 overnight beds has already been granted to the Gateway at PEAK which is situated on 300 acres of fully reclaimed land.

The COP26 East Midlands Roadshow took place on the 11th November 2021, during the international summit in Glasgow. In the virtual conference, delegates were able to browse other projects from the region and learn more about the Gateway’s ambition to create a blueprint for the sustainable delivery of mixed-use ‘smart’ campuses.

Pro Vice-Chancellor and Dean of the College of Science and Engineering, Prof Chris Bussell, said “The University will help the Gateway @PEAK project team define sustainable tourism, bringing innovation to this landmark project for the region, and for the UK’s National Parks.

“Our research and experience in building digital twins and data sciences will give the project a credible data strategy, which is critical to it delivering its sustainability goals. The collaboration offers university students an exciting, local project which is breaking new ground, and the project itself access to the latest thinking and research.”

Find out more about The Gateway @Peak and the Wider Peak Gateway, Resort, Campus development at: https://www.chesterfield.co.uk/developments/peak-resort/

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Have your say on Chesterfield’s Visitor Economy Strategy

Chesterfield residents and businesses can have their say on a new strategy to grow Chesterfield’s visitor economy.

The Chesterfield Visitor Economy Strategy sets out the role of Chesterfield Borough Council in accelerating the growth of the visitor economy over the next five years. It aims to attract more visitors by making Chesterfield a great place to be – a place that people enjoy visiting and spending time in. More visitors will generate additional visitor spend, supporting existing employment and creating new jobs in the local economy.

People can have their say on this strategy until Wednesday 8 December and their views will help develop the final strategy.

Councillor Kate Sarvent, cabinet member for town centres and visitor economy, said: “This strategy sets out the core elements of our visitor offer and the exciting new opportunities we can build on, such as the successful £20m bid to transform Stephenson Memorial Hall and enhance public realm in the town centre, to encourage more people to come to Chesterfield. Not only do we want to attract more day visitors, but we also believe that Chesterfield makes a great base where people can stay to explore Derbyshire and the Peak District.”

“Your feedback will help ensure that this strategy is the right approach to marketing Chesterfield and encouraging more people to visit.”

The strategy is underpinned by a focus on quality place making, seeking to reinforce a distinctive Chesterfield identity that differentiates us from other visitor destinations.

It also identifies other priorities to attract visitors, which include:

  • Enhancing the ‘Crooked Spire’ experience to build a stronger unique selling point
  • The development of PEAK Resort as a major driver of visitors
  • Speciality markets, festivals, and events to capitalise on investment in the town centre
  • Developing our cultural and heritage offer including work to enhance Stephenson Memorial Hall and the development of an interpretation plan to bring our heritage stories to life
  • Increasing hotel capacity to provide space for both leisure and business visitors
  • A new ‘inspired’ marketing approach to raise awareness of the area as a place to visit.

The online consultation is open until Wednesday 8 December and people can find out more and submit their feedback by visiting: www.chesterfield.gov.uk/visitor-economy-strategy-consultation

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Spireites submit planning application for new sports bar

A planning application has been submitted by Chesterfield FC for the construction of a sports bar in the car park at the Technique Stadium.

The plan is for Bar 1866 to open on matchdays and from 4.30pm to 12am on other days. Fully accessible, it would be used by Chesterfield FC Community Trust as an educational space during the day.

Featuring an open kitchen and a 10m video screen, with a capacity of around 320, the design shows fully-glazed doors at the front of the building with doors opening to an amphitheatre facing south-west.

Spireites chairman Mike Goodwin said: “We feel that this venue, behind the Motan Colortronic (South) Stand, would be a welcome addition to the current facilities at the stadium.

“A privately-financed initiative has been devised for this project and others and the financial projections for Bar 1866 Sport are very encouraging.

“There will be a public exhibition of the proposals during the consultation period and people are welcome to contact Chesterfield Borough Council to offer their support for the project.”

If planning permission is granted, it is hoped that Bar 1866 will open during the summer. Further details will be announced in due course.

The Spireites have recently launched a number of charity initiatives off the pitch. This week, Chester’s Christmas Toy Appeal was launched, with more than £3,000 worth of toys donated on the first day alone. Read more here.

This Saturday, ahead of Chesterfield’s fixture at home to Weymouth in the National League, the club will be collecting donations for the Pathways charity, asking fans and people across the town to donate any suitable clothing or footwear.

The appeal comes as part of manager James Rowe’s ambassadorial role with the charity, which provides support for homeless people in our area. The Community Hub at the Technique Stadium will be open from 10am on Saturday, 13th November to receive the donations.

Chesterfield FC  supports the marketing and economic growth of the town through Chesterfield Champions, a network of over 180 organisations across Chesterfield and North Derbyshire.

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Vicar Lane launches new ‘pop up shop’ initiative

Vicar Lane Shopping Centre in Chesterfield has announced plans for its brand-new initiative to support start-up and small independent retailers, the ‘Vicar Lane Pop Up Shop’.

Run by retail property consultants, Barker Proudlove, the initiative will see an empty unit turn in to a flexible hub for dynamic independents in the local area.

The space can be rented at an all-inclusive weekly cost which will include bills, rates and furniture.

Local businesses or start-ups who are interested in having their very own pop up shop should DM the team via Instagram @vicarlanepopup.

Jessica Swain, from Barker Proudlove, says: “As the high street continues to face pressures from the rise of online shopping, it’s imperative that we offer our customers a unique and high-quality shopping offer. Bringing in a cohesive range of independent start-ups allows us to do that.”

Shaun Brown, Operations Manager, Vicar Lane Shopping Centre, says “This new initiative will present an ever-changing range of operators, allowing Steeplegate to continue to thrive. We can’t wait to see it come to life in the coming weeks.”

The Shopping Centre is already host to a number of thriving retailers and cafes, including Shop Indie, Clarissa’s Interiors, Qoozies, Nana B Baby and Childrenswear Boutique, Gorilla Garms and The Vintage Tea Rooms.

Opportunities for leisure activities are also available, including sporting events and outdoor cinema, with pop-up food and drink vendors under the big screen.

There are also several nationally-known retailers located at Vicar Lane… Find out more about what’s on offer there and around Chesterfield Town Centre here: https://www.chesterfield.co.uk/visiting/shopping/

Vicar Lane Shopping Centre supports the marketing and economic growth of the town through Chesterfield Champions, a network of over 180 organisations across Chesterfield and North Derbyshire.

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Peak District & Derbyshire Hospitality Charter launches to promote sector and boost recruitment

A new hospitality charter, designed to raise the profile of the hospitality industry and promote the sector as a career of choice, has been launched by business leaders in the Peak District & Derbyshire with support from the area’s official destination management organisation.

The Peak District & Derbyshire Hospitality Charter has been created to help dispel beliefs that those working in hospitality suffer ‘long hours for little pay’ and instead highlight the benefits of being part of such a vibrant industry.

Over 30 businesses in the Peak District & Derbyshire have already pledged their support for the initiative, with businesses of all sizes across the county urged to sign up and form a collective voice for the sector.

The charter has been founded by two local hospitality leaders – Richard Palmer, Managing Director of the Devonshire Hotels and Restaurants Group, and Neil Fischer, owner of the Fischer’s Group – to promote best practice in the industry, with pledges to offer employees opportunity, respect, quality training, a good-work life balance and the chance to grow and develop their career.

Inspired by similar industry initiatives such as the People 1st Hospitality Commitment and the 2020 Hoteliers’ Charter, the Peak District & Derbyshire Hospitality Charter forms the basis of a long-term strategy to combat the hospitality recruitment crisis whilst also paving the way for better education and training across the industry.

Signing up to the Peak District & Derbyshire Hospitality Charter means businesses will make a series of commitments to their employees, which include providing a positive work environment, supporting training and development, offering competitive salaries and safeguarding employees’ mental health and wellbeing.

Collaboration is at the heart of the initiative and the charter also aims to improve training and apprenticeship opportunities in the sector by strengthening links between hospitality businesses and education providers.

Signatories will pledge to work with local universities, colleges, schools and careers advisors to create refreshed qualification pathways that better meet the needs of the sector – whilst also lobbying Government to improve and attract more funding to support education and training across the industry.

Businesses can find out more and sign up to the Peak District & Derbyshire Hospitality Charter using the following link: visitpeakdistrict.com/industry/hospitality-charter

Jo Dilley, Managing Director of Marketing Peak District & Derbyshire, says: “The Peak District & Derbyshire Hospitality Charter aims to combat the misconceptions surrounding working in hospitality and instead promote this diverse sector as a rewarding career choice.

“By strengthening links between the hospitality industry and education providers, the charter will not only help to build better training and education pathways, but it will also help businesses to reach young adults at the point when they choose their careers, highlighting the many benefits of working within the sector.

“This is by no means a quick fix, but the launch of this charter marks the start of a long-term strategy to support the hospitality industry, to ease recruitment problems and to ensure local businesses can offer fulfilling careers now – and in the future.”

Neil Fischer, owner of the Fischer’s Group, says: “Hospitality is one of those unique sectors where you get to both learn life skills and pull upon your educational background, while continuing to develop. Whether it’s a passion for food and drink, or purely a business and marketing acumen you are looking to develop, the hospitality industry has it all.

“Notably there has been a stigma associated with the UK hospitality sector for many years. What’s frustrating is that this stems from only 20% of the industry. The other 80% of operations are viable, vibrant and successful businesses, where individuals can succeed.

“While hospitality in many respects is about delivering great experiences, this charter is about so much more; from food education in schools, so individuals grow up healthier and fitter, to delivering great opportunities to those that want to learn, whether as a stepping stone to something else or as a long-term career.”

Richard Palmer, Managing Director of Devonshire Hotels & Restaurants Group, says: “There has never been a better time to join the hospitality industry, learn new skills and to seek more fulfilment from our working lives. Roles in hospitality are an invitation to gain invaluable life skills which open up a wealth of opportunities for those who are looking to develop, whether in the hospitality industry or beyond.

“I relate to this with personal experience, having started my own career as a bar attendant at The Devonshire Brasserie, before travelling to learn from other parts of the world. By age 21, I was managing a £1m turnover business and 25 staff, and by my mid 30’s I became the Group’s MD.

“We’re working hard to challenge the perception of the industry as having long hours, low pay and limited career progression. We began with the introduction of a four-day week for chefs, partnering with local colleges and creating our in-house training program, The Devonshire Hospitality Academy. Now, working with our partners at Marketing Peak District & Derbyshire has allowed us to pull together this charter to showcase all of the great opportunities the sector offers, to give others the benefit of our experience and share our passion.”

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